Holiday Inn Express & Suites Bloomington West By Ihg, Bloomington

My stay at the hotel had its ups and downs. The rooms were spotless and checking in and out was a breeze, but the damp and wet conditions due to a leaking air conditioner made it a less than ideal experience.

My stay at the hotel was a mixed experience. The rooms were clean and comfortable, providing a good night's sleep; however, the check-in process was a bit messy due to third-party involvement. The location was convenient, close to the Mall of America, but the room cleanliness could have been better. The dining options were excellent, offering a wide variety, but the pool's size was a drawback for families with children.

My stay at the hotel had its ups and downs. The location was fantastic, close to a great area of the Twin Cities, and the staff was nice and quick to answer our requests. The rooms were clean, but there were a few issues like noise disturbances and dampness. The service was a mixed bag, with some friendly and helpful staff but others not very personal. The dining experience was good overall, with a nice variety, but there were some shortcomings like running out of food in the mornings. The facilities were decent, nothing extraordinary.